Shipping policy

 

 

At Moto Macho, we understand how important timely delivery is — especially when it comes to gearing up for your next ride. We strive to dispatch all orders promptly while keeping you updated at every stage. However, delivery timelines are subject to third-party logistics, over which we have limited control.

 

 

1. Shipping Coverage

Domestic Shipping (India):
Orders are shipped via trusted courier partners across India. We aim to dispatch within 2–5 working days, with delivery typically occurring within 7–12 working days, depending on your location.

International Shipping:
We ship globally using registered international courier services or India Post EMS. Delivery time varies by destination but generally ranges from 10–21 working days.

 

 

2. Order Processing & Dispatch

  • All orders are processed only after full payment confirmation.
  • You will receive a confirmation email or WhatsApp message once your order is shipped.

  • Moto Macho guarantees to dispatch all products within 15 working days of order confirmation unless otherwise stated.

 

 

3. Shipping Charges

Our shipping charges are based on:

  • Cart value

  • Destination (Domestic or International)

  • Packaging and handling costs

Shipping fees are calculated during checkout and are non-refundable unless a product qualifies for a return due to damage or defect.

 

 

4. Delays & Liability

  • While we strive for timely delivery, Moto Macho is not responsible for delays caused by courier companies, customs clearance, strikes, weather conditions, or unforeseen disruptions.
  • We are not liable for any damage caused during transit. All products are quality-checked and packed with care before dispatch.

 

 

5. Address Accuracy

  • Orders will be shipped to the address provided at checkout.
  • Please ensure accuracy of the delivery address. Moto Macho will not be responsible for packages undelivered due to incorrect or incomplete addresses.

 

 

6. Delivery Confirmation

  • A delivery confirmation will be sent to your registered email or WhatsApp number once the order is shipped.
  • If you have any issues with your shipment, contact us promptly at motomacho61@gmail.com.

 

 

7. Order Tracking

Tracking details will be updated on the website tracking section. Please allow 24–48 hours after dispatch for tracking updates to reflect.

 

 

8. Customer Support

For any shipping-related queries, feel free to reach out to us at: 📧

motomacho61@gmail.com