Privacy policy



At Moto Macho, accessible from https://www.motomacho.com, safeguarding the privacy of our visitors is one of our top priorities. This Privacy Policy outlines the types of information that we collect, how we use it, and your rights in relation to that information.

If you have any questions or require further information about our Privacy Policy, feel free to contact us at motomacho61@gmail.com.

 

 

1. Scope of This Policy

  • This Privacy Policy applies only to the information collected through our website and online services. It does not apply to information collected offline or through any other channels.

  • By using our website, you agree to the terms of this Privacy Policy and consent to the collection and use of your information in accordance with this policy.

 

 

2. Information We Collect

Personal Information We may collect personal details that you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • Shipping/billing address

  • Motorcycle model and product interests

  • Any additional information you share when filling out a form, initiating a WhatsApp chat, or contacting us directly

Automatically Collected Information When you access our site, we may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Referring/exit pages

  • Date and time of visit

  • Pages viewed

 

 

3. How We Use Your Information

We may use the collected data for the following purposes:

  • To operate and maintain our website

  • To personalize user experience

  • To respond to customer service requests and inquiries

  • To process consultations, sales, or service bookings

  • To improve our offerings and develop new products

  • To communicate with you about updates, promotions, and marketing

  • To detect and prevent fraud or misuse

 

 

4. Cookies and Tracking Technologies

We use cookies to:

  • Understand and save user preferences

  • Keep track of advertisements (if any)

  • Compile aggregate data about site traffic and interactions

You can choose to disable cookies through your browser settings. For more information on cookies, visit All About Cookies.

 

 

5. Third-Party Services

  • We may use third-party tools and platforms such as WhatsApp, Shopify, Google Analytics, Facebook Pixel, and advertising networks. These providers may use cookies and tracking technologies to deliver personalized content and measure performance.

  • Moto Macho has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party services.

 

 

6. Data Sharing and Disclosure

  • We do not sell, trade, or rent users’ personal information. We may share data with trusted service providers for purposes like payment processing, order fulfillment, or website analytics, only to the extent necessary to provide those services.
  • We may disclose your information if required by law or to protect our legal rights.

 

 

7. Your Data Protection Rights

Under applicable data protection laws including GDPR and CCPA, you have rights to:

  • Access your data

  • Correct inaccuracies

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data transfer (portability)

To exercise these rights, contact us at motomacho61@gmail.com. We will respond within 30 days.

 

8. Refund Policy

All products are refundable except alloy products. Products which are eligible for return only if customer received it faulty.
To claim a refund, an unboxing video must be submitted within 12 hours of delivery.

Our team will review the request. If approved, Moto Macho will share the return address.
Return shipping is to be borne by the customer. Once we receive and verify the product, a refund will be processed to your original payment method within 7–10 business days.

 

 

9. Children’s Privacy

Moto Macho does not knowingly collect or solicit personal information from anyone under the age of 13. If you believe that a child has provided us with personal data, please contact us immediately and we will take steps to delete such information.

 

 

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of the website following changes signifies your acceptance of the revised policy.

 

 

11. Contact Us

For questions, concerns, or data requests, please reach out to: Moto Macho
Karol Bagh, New Delhi

📧 motomacho61@gmail.com

🏍️ Team Moto Macho